Last updated: December 26, 2025

Who we are

Welcome to EZYPRO.
This Privacy Policy applies to all websites, applications, platforms, and services operated by EZYPRO (collectively referred to as “EZYPRO”, “we”, “our”, or “us”), including but not limited to:

  • ezypro.org
  • ezycalls.com
  • ezypmp.com
  • ezyplano.com
  • ezyproerp.com

By accessing or using any EZYPRO website, application, or service (collectively, the “Services”), you agree to this Privacy Policy.

1. Company Information

Head Office (USA)

Address: 4845 Brook Spring Court, Oviedo, FL 32765, United States
Phone: +1 (689) 250-6022

Regional Office (Pakistan)

Address: 34, P1 Block, Valencia Town, Lahore, Pakistan
Email: helpdesk@ezypro.net
Phone / WhatsApp: +92 311 339 9776

AI Support Agent

AI Call & Support: +1 (620) 361-3186

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name and designation
  • Billing and payment details (where applicable)
  • Login credentials and account information
2.2 Usage & Technical Data

Automatically collected information may include:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited, time spent, and interaction logs
  • Date and time of access
2.3 Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enable core website functionality
  • Improve performance and user experience
  • Analyze usage trends
    You may control cookie preferences through your browser settings.
2.4 AI, Call & Communication Data

For AI-enabled services (including EZY-CALLS):

AI-generated transcripts or summaries
This data is used strictly for service delivery, quality improvement, analytics, and compliance.

Call metadata (time, duration, caller ID)

Call recordings (where legally permitted and consented)

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our Services
  • Create and manage user accounts
  • Deliver AI-powered reports, insights, and notifications
  • Communicate service updates, alerts, and support messages
  • Improve system performance and user experience
  • Comply with legal and regulatory obligations
  • Prevent fraud, abuse, and security threats

4. Legal Basis for Processing (GDPR / International Users)

Where applicable (GDPR / international users), data is processed based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

5. Sharing & Disclosure of Information

We may share your information:

  • With trusted service providers (hosting, analytics, payment gateways)
  • With affiliates and subsidiaries within the EZYPRO ecosystem
  • When required by law, regulation, or legal process
  • During mergers, acquisitions, or asset transfers
  • With your explicit consent

We do not sell personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, accounting, or regulatory requirements
    After this period, data is securely deleted or anonymized.

7. International Data Transfers

Your information may be processed or stored in the United States, Pakistan, or other jurisdictions where our servers or partners operate.
We apply appropriate safeguards to protect your data during international transfers.

8. Data Security

We implement industry-standard technical and organizational measures, including:

  • Secure servers and encrypted connections
  • Access control and authentication mechanisms
  • Regular security monitoring and updates

No system is completely secure; users acknowledge inherent risks.

9. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

Requests can be made via helpdesk@ezypro.net.

10. Children’s Privacy

EZYPRO Services are not intended for children under 13 years of age.
We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.

11. Third-Party Links

Our Services may contain links to third-party websites or services.
We are not responsible for their content, security, or privacy practices. Please review their privacy policies separately.

12. AI & Automated Processing

AI features are designed to assist, not replace, professional judgment.
Users remain responsible for decisions made using AI outputs.

13. Changes to This Privacy Policy

We may update this policy periodically.
Continued use of Services constitutes acceptance of updates.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the details provided above.